The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization 1st Edition – Ebook PDF Instant Delivery – ISBN(s): 9781259837425,9781259837432,1259837424,1259837432

Product details:

• ISBN-10 ‏ : ‎ 1259837424
• ISBN-13 ‏ : ‎ 978-1259837425
• Author: Tracey Richardson, Ernie Richardson

Ever since Toyota introduced the revolutionary Toyota Production System (TPS), businesses have tried to replicate Toyota’s success. Few have succeeded over the long term. What businesses have failed to realize is that TPS calls for a fundamentally different way of thinking.

Now, at long last, here is a straightforward guide that make sense of the thinking culture behind Toyota’s phenomenal success. In its pages, authors Tracey and Ernie Richardson speak from the heart as Toyota employees who worked in the Kentucky factory when the company was first introducing its people-first approach in the U.S., and went on in the ensuing decades to teach Lean thinking around the world.

In The Toyota Engagement Equation, the authors take you through Toyota’s own journey of discovery. This deep dive into the company’s game-changing work practices reveals how employees were developed, how they were taught to spot and define problems through standardization, how they were coached to solve them, and how they were encouraged to improve their thinking as they moved forward.

Table contents:

Part 1 Leading and Learning in Georgetown, Kentucky

1 The Phone Call 11

2 Early Days at Toyota 25

3 Becoming a Leader 51

Part 2 Elements of a Thinking System

4 Discipline and Accountability: The Key to Continuous Improvement Thinking 73

5 Go to See 93

6 Grasp the Situation 107

7 Get to Solution 135

8 Get to Standardization 163

9 Get to Sustainability 175

10 Get to Stretch 185

Part 3 Everybody Everyday Engaged

11 Management That Puts People First 197

12 Aligning People and Purpose 217

13 Reflections 237

Index 247

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