The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System 1st Edition – Ebook PDF Instant Delivery – ISBN(s): 9780262562003,0262562006
Product details:
- ISBN-10 : 0262562006
- ISBN-13 : 9780262562003
- Author: Amrit Tiwana
Until now, implementing Knowledge Management (KM) has been like nailing jelly to the wall-but not anymore! The Knowledge Management Toolkit delivers hands-on techniques and tools for making KM happen at your company. You’ll learn exactly how to use KM to make sure that every key decision is fully informed as you build on your existing intranet, data warehouse, and project management investments. Top researcher Amrit Tiwana walks you through the development of an enterprise KM system from start to finish, showing how every stage can serve as a foundation for later enhancements.
Table contents:
1. Introduction
2. The Knowledge Edge
3. From Information to Knowledge
4. The 10-Step KM Roadmap
5. The Leveraged Infrastructure
6. Aligning Knowledge Management and Business Strategy
7. Infrastructural Foundations
8. Knowledge Audit and Analysis
9. Designing the KM Team
10. Creating the KM System Blueprint
11. Developing the KM System
12. Prototyping and Deployment
13. The CKO and Reward Structures
14. Metrics for Knowledge Work
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