Healthcare’s Path Forward: How Ongoing Crises Are Creating New Standards for Excellence 1st Edition – Ebook PDF Instant Delivery – ISBN(s): 9781264942404,1264942400
Product details:
- ISBN-10 : 1264942400
- ISBN-13 : 9781264942404
- Author: Thomas H. Lee
The goal of healthcare has always been to reduce suffering, but three perfect storms of recent years―the health storm produced by the Covid-19 pandemic; the economic storm that resulted from its disruptions; and the social storm that followed the murder of George Floyd, which sparked fresh outrage at longstanding inequities―have sharpened and added important nuances to our understanding of what that means. In Healthcare’s Path Forward, Thomas Lee explores how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves.
Table contents:
PART I THE RECENT PAST (2020–2022)
CHAPTER 1 Crisis upon Crisis
CHAPTER 2 Healthcare’s Immediate Responses
PART II THE ROAD AHEAD
CHAPTER 3 Enduring Challenges
CHAPTER 4 The Long-Term Response to Change
CHAPTER 5 New Approaches to Leadership and Management
PART III EXCELLENCE IN THE FUTURE: GOING DEEPER AND BROADER
CHAPTER 6 Earning the Trust of Patients
CHAPTER 7 Earning the Trust of the Workforce
CHAPTER 8 Broader and Deeper Safety
CHAPTER 9 Diversity, Equity, and Inclusion as Social Capital
CHAPTER 10 Consumerism
CHAPTER 11 The New Marketplace
CHAPTER 12 New Skills for the Era Ahead
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