(eBook PDF) The Administrative Professional: Technology & Procedures, Spiral Bound Version 15th Edition – Digital Ebook – Instant Delivery Download
Product details:
- ISBN-10 : 9781305581166
- ISBN-13 : 978-1305581166
- Author: Dianne S. Rankin, Kellie A. Shumack
The Fifteenth Edition of this trusted text focuses on preparing you for employment in today’s increasingly dynamic, digital, and global environment. The authors emphasize helping you to understand employers’ expectations; build confidence; and develop the knowledge and skills necessary to become a strong, competent employee and leader. THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY AND PROCEDURES, Fifteenth Edition, features updated content, an appealing design, an abundance of practical applications, and a new MindTap website to enhance learning and engage your interest right from the start.
Table contents:
Part I: THE WORKPLACE AND YOU.
1. Entering the Workforce.
2. Becoming a Professional.
3. Managing and Organizing Yourself. Part II: THE WORKPLACE ENVIRONMENT.
4. Working Ethically.
5. Understanding the Workplace Team.
6. Developing Customer Focus. Part III: COMMUNICATION–THE KEY TO SUCCESS.
7. Improving Communication Skills.
8. Communicating with Technology.
9. Developing Presentation Skills.
10. Planning Meetings and Events. Part IV: RECORDS MANAGEMENT, TRAVEL, AND FINANCES.?
11. Managing Physical Records.
12. Managing Electronic Records and Mail.
13. Coordinating Business Travel.
14. Understanding Financial Documents. Part V: CAREER SUCCESS.
15. Seeking Employment.
16. Leading with Confidence. Reference Guide. Glossary.
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