(eBook PDF) Performance Management: Changing Behavior that Drives Organizational Effectiveness – Digital Ebook – Instant Delivery Download

Product details:

• ISBN-10 ‏ : ‎ 0937100080
• ISBN-13 ‏ : ‎ 978-0937100080
• Author: Jon S. Bailey

Now in its 5th Edition, this decisive text is both a desktop reference for leaders and managers and a tool for academics who desire to fully understand the science of behavior and its application. Dr. Aubrey Daniels and Dr. Jon Bailey partner in this revised classic to deliver updated examples, recent research and a more comprehensive look at behavior-based safety. Now is the time to understand behavior scientifically to effectively manage and produce desired results that positively affect the bottom line.

Table contents:

• Introduction to performance management
• What is performance management?
• The science of behavior in business
• Business is behavior
• Separating behavior from non-behavior
• PIC/NIC analysis
• The ABC model
• Consequences that increase behavior: positive and negative reinforcers
• Maintaining performance improvement: schedules of reinforcement
• Consequences that decrease behavior: punishers and penalties
• Antecedents
• Pinpointing
• Measurement
• The right pinpoint
• Introduction to performance feedback
• Feedback in graphs
• Finding and creating positive reinforcers (R+)
• Delivering reinforcers
• Applying schedules of reinforcement in the workplace
• Setting and attaining goals
• Dealing with unwanted behavior
• Planning reinforcement
• Evaluating performance change

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