(eBook PDF) Managing Health Services Organizations and Systems, Sixth Edition – Digital Ebook – Instant Delivery Download
product details:
- ISBN-10 : 193887000X
- ISBN-13 : 978-1938870002
- Author:
Healthcare managers and students learn how to tackle the challenging issues facing today’s health services administrators with this comprehensive text trusted for more than 35 years. Thoroughly revised and updated, the new sixth edition keeps pace with the changing healthcare landscape in the United States and with the demands placed on its healthcare leaders. Grounded in the practices of continuous quality and performance improvement at all levels of an organization, the latest edition of this widely acclaimed text examines virtually every aspect of health services leadership and management, from day-to-day decision making to personnel and resource management to transformational change processes. Instructive to students preparing for careers in health services management and as a permanent reference for current health services executives, Managing Health Services Organizations and Systems is the most definitive and comprehensive resource available! New to the 6th edition: • Updated content in every chapter • More than 30 engaging new case studies • Fully updated glossary of abbreviations • New sections on project management, emergency preparedness, patient and staff safety, infection control, employee stress, hazardous materials, “sharps” injuries, workplace violence, and waste management
table of contents:
Chapter 1 Basics of Enterprise Risk Management in Healthcare (Roberta L. Carroll, Gisele A. Norris, and Michael Zuckerman).
Chapter 2 Healthcare Legal Concepts (Peter Hoffman).
Chapter 3 Governance of the Healthcare Organization (John Horty and Rachel Remaley).
Chapter 4 Development of a Risk Management Program (Jane J. McCaffrey and Sheila Hagg-Rickert).
Chapter 5 The Healthcare Risk Management Professional (Krishna Lynch).
Chapter 6 Early Warning Systems for the Identification of Organizational Risks (Roberta L. Carroll).
Chapter 7 Basic Claims Administration (Ellen L. Barton).
Chapter 8 Introduction to Risk Financing (Dominic A. Colaizzo).
Chapter 9 Insurance: Basic Principles and Coverages (Kimberly Willis).
Chapter 10 Patient Safety Organizations (Ronni Solomon).
Chapter 11 Risk Management’s Role in Performance Improvement (Peggy Berry Martin and Frank Federico).
Chapter 12 Using Data as a Risk Management Tool (Michelle Hoppes, Jeanie Taylor, and Keith Higdon).
Chapter 13 The Clinical Record (Ann Gaffey and Sharon Groves).
Chapter 14 Physician and Allied Health Professional Credentialing (Mark A. Kadzielski).
Chapter 15 Interpersonal Communication Skills (Geri Amori).
Chapter 16 Ethics in Patient Care (Sheila Cohen Zimmet).
Chapter 17 A Contract Review Primer for Risk Management Professionals (Peggy L. B. Nakamura).
Chapter 18 Information Technologies and Risk Management (Ronni P. Solomon and Madelyn S. Quattrone).
Chapter 19 Emergency Management (Craig L. Allen and Harlan Y. Hammond).
Chapter 20 Occupational Safety, Health, and Environmental Impairment (John C. West).