(eBook PDF) Managing, Controlling, and Improving Quality – Digital Ebook – Instant Delivery Download
Product details:
- ISBN-10 : 9780471697916
- ISBN-13 : 978-0471697916
- Author: Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund
Managing, controlling and improving quality is a critical activity in modern business organizations. Quality is directly linked to productivity, competitiveness, customer satisfaction, business growth, elimination of waste and other non-value added activities, and overall business success. Cycle time and throughput is just as important in a hospital emergency room as it is in a semiconductor factory.
Table contents:
Chapter 1. Introduction to Quality.
Chapter 2. Management Aspects of Quality.
Chapter 3. Tools and Techniques for Quality Control and Improvement.
Chapter 4. Statistical Inference about Product and Process Quality.
Chapter 5. Control Charts for Variables.
Chapter 6. Control Charts for Attributes.
Chapter 7. Lot-by-Lot Acceptance Sampling Procedures.
Chapter 8. Process Design and Improvement with Designed Experiments.
Chapter 9. Reliability.
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