(eBook PDF) Introduction to Healthcare Quality Management, Third Edition – Digital Ebook – Instant Delivery Download
Product details:
- ISBN-10 : 1567939856
- ISBN-13 : 978-1567939859
- Author: Patrice L. Spath
Instructor Resources: Test bank, PowerPoint slides, answers to the in-book questions, and a PDF of the American College of Healthcare Executives / NPSF Lucian Leape Institute guide Leading a Culture of Safety: A Blueprint for Success. The ongoing shift to value-based healthcare has driven change in the practices and approaches providers use to evaluate their performance and improve their organizations’ clinical, safety, and patient satisfaction outcomes. Now more than ever before, healthcare professionals must know how to apply the essential principles of quality management–measurement, assessment, and improvement. Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. Written for students and professionals with little or no clinical experience, the book focuses primarily on measuring and improving the operational and patient service aspects of healthcare delivery. Real-world case studies and examples provide an applied learning approach that helps readers understand how to measure, assess, and improve an organization’s performance and ensure the delivery of reliable, high-quality care.
Table contents:
- Focus on quality
- Quality management building blocks
- Measuring performance
- Evaluating performance
- Continuous improvement
- Performance improvement tools
- Improvement project teams
- Improving patient safety
- Managing the use of healthcare resources
- Organizing the quality
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