(eBook PDF) Human Relations: Interpersonal, Job-Oriented Skills, Fourth Canadian Edition

(eBook PDF) Human Relations: Interpersonal, Job-Oriented Skills, Fourth Canadian Edition – Digital Ebook – Instant Delivery Download

Product details:

• ISBN-10 ‏ : ‎ 013310530X
• ISBN-13 ‏ : ‎ 978-0133105308
• Author: Andrew J. DuBrin

The fourth Canadian edition of Human Relations: Interpersonal, Job-Oriented Skills by Andrew J. DuBrin and Terri Geerinck helps readers improve their personal skills in the workplace. By improving interpersonal skills, a person has a better chance of capitalizing upon his or her other skills, and two primary approaches are used in this text to achieve this lofty goal: an emphasis on the basic concepts to enhance understand of key topics in interpersonal relations in organizations, and skill-building suggestions, exercises, and cases to improve interpersonal skills through practice.

Table contents:

Chapter 1 A Framework for Interpersonal Skill Development

Chapter 2 Understanding Individual Differences

Chapter 3 Building Self-Esteem and Self-Confidence

Chapter 4 Interpersonal Communication

Chapter 5 Interpersonal Skills for the Digital World

Chapter 6 Developing Teamwork Skills

Chapter 7 Group Problem Solving and Decision Making

Chapter 8 Cross-Cultural Relations and Diversity

Chapter 9 Resolving Conflicts with Others

Chapter 10 Becoming an Effective Leader

Chapter 11 Skills for Motivating and Helping Others

Chapter 12 Positive Political Skills

Chapter 13 Customer Satisfaction Skills

People also search:

human relations interpersonal job-oriented skills 4th canadian edition pdf

human relations interpersonal job oriented skills canadian 4th

human relations interpersonal job oriented skills canadian 4th edition

human relations interpersonal job oriented skills canadian 4th pdf free

human relations interpersonal job oriented skills canadian 4th download scribd