(eBook PDF) Healthcare Operations Management Third Edition – Digital Ebook – Instant Delivery Download
Product details:
- ISBN-10 : 1567938515
- ISBN-13 : 978-1567938517
- Author: Daniel McLaughlin
Healthcare Operations Management aims to help healthcare management students and working professionals find ways to improve the delivery of healthcare, with its complex web of patients, providers, reimbursement systems, physician relations, workforce challenges, and intensive government regulation. Taking an integrated approach, the book puts the tools and techniques of operations improvement into the context of healthcare so that readers learn how to increase the effectiveness and efficiency of tomorrow’s healthcare system.
Table contents:
Part I Introduction to Healthcare Operations
Chapter 1 The Challenge and the Opportunity
Chapter 2 History of Performance Improvement
Chapter 3 Evidence-Based Medicine and Value-Based Purchasing
Part II Setting Goals and Executing Strategy
Chapter 4 Strategy and the Balanced Scorecard
Chapter 5 Project Management
Part III Performance Improvement Tools, Techniques, and Programs
Chapter 6 Tools for Problem Solving and Decision Making
Chapter 7 Statistical Thinking and Statistical Problem Solving
Chapter 8 Healthcare Analytics
Chapter 9 Quality Management – Focus on Six Sigma
Chapter 10 The Lean Enterprise
Part IV Applications to Contemporary Healthcare Operations Issues
Chapter 11 Process Improvement and Patient Flow
Chapter 12 Scheduling and Capacity Management
Chapter 13 Supply Chain Management
Chapter 14 Improving Financial Performance with Operations Management
Part V Putting it all Together for Operational Excellence
Chapter 15 Holding the Gains
People also search:
handbook of healthcare operations management methods and applications
ache well-managed healthcare foundations for operations management
healthcare quality and operations management
healthcare operations management book chegg
hospital operations management book pdf