PART 1: WHAT MANAGERS DO: AN INTRODUCTION
1. Managers and Management in Today’s Workplace
History Module: A Brief History of Management’s Roots
2. The Management Environment
3. Important Managerial Issues

PART 2: WHAT MANAGERS DO: PLANNING
4. Making Decisions
Quantitative Module: Quantitative Decision-Making Aids
5. Planning and Goal Setting
6. Managing Change and Innovation
7. Managing Entrepreneurial Ventures

PART 3: WHAT MANAGERS DO: ORGANIZING
8. Organizational Structure and Design
9. Managing Human Resources and Diversity
Career Module: Employability and Professionalism
10. Managing Groups and Teams

PART 4: WHAT MANAGERS DO: LEADING
11. Understanding Individual Behavior
12. Motivating and Rewarding Employees
13. Leadership and Trust
14. Managing Organizational and Interpersonal Communication

PART 5: WHAT MANAGERS DO: CONTROLLING
15. Controlling Work and Organizational Processes