(eBook PDF) Dunn and Haimann’s Healthcare Management Ninth Edition – Digital Ebook – Instant Delivery Download
- ISBN-10 : 1567933580
- ISBN-13 : 978-1567933581
- Author: Rose T. Dunn, CPA, FACHE, FHFMA
Managing in a healthcare organization requires fine-tuned skills. Charged with “getting things done,” managers are at the center of all the changes affecting healthcare delivery.
Dunn and Haimann’s Healthcare Management will help readers gain the skills they need to motivate their teams to meet increasing demands. The book uses the functions of management – planning, organizing, staffing, influencing, and controlling – as the primary framework for explaining the supervisor role. The details of each function are explained and illustrated with examples of common situations. The concept of authority is also weaved throughout the book.
Part 1 Stepping Into Management
Chapter 1 The Supervisor’s Job, Roles, Functions, and Authority
Chapter 2 The Theories and History of Management
Part II Connective Processes
Chapter 3 Decision Making
Chapter 4 Coordinating Organizational Activities
Chapter 5 Communicating
Chapter 6 Legal Aspects of the Healthcare Setting
Part III Planning
Chapter 7 Managerial Planning
Chapter 8 Tactical Considerations in Planning
Chapter 9 Planning Tools
Chapter 10 Time Management Techniques
Part IV Organizing
Chapter 11 Fundamental Concepts of Organizing
Chapter 12 Division of Work And Departmentalization
Chapter 13 Delegation of Authority
Chapter 14 Process of Reorganization And Tools To Improve The Process
Chaper 15 Committees as an Organizational Tool
Chapter 16 The Informal Organization
Part V Staffing: Human Resources Management
Chapter 17 The Staffing Process
Chapter 18 The Selection Process
Chapter 19 Performance Appraisals and Position Changes
Part VI Influencing
Chapter 20 Giving Directives and Managing Change
Chapter 21 Leadership
Chapter 22 Motivation
Chapter 23 Morale
Chapter 24 Discipline
Part VII Controlling
Chapter 25 Fundamentals of Control And The Controlling Function
Chapter 26 Budgetary And Other Control Techniques
Part VIII Labor Relations
Chapter 27 The Labor Union and the Supervisor
Chapter 28 Handling Grievances
Chapter 29 Emerging Influences In Healthcare
Glossary
References
Index
About the Author
Blank Page
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