(eBook PDF) Communication: Core Interpersonal Skills for Health Professionals 3rd Edition – Digital Ebook – Instant Delivery Download

Product details:

• ISBN-10 ‏ : ‎ 9780729542449
• ISBN-13 ‏ : ‎ 978-0729542449
• Author:  Gjyn O’Toole, MEdStud, BA, GradDipTEFL, DipOT

Divided into four sections, the title takes the reader on a journey of reflection upon personal communication styles and habits. Essential communication strategies and skills are reviewed to rebuild and enhance future practice. The fully revised third edition by Gjyn O’Toole will appeal to the health student and practitioner seeking to improve communication style and practice in an increasingly complex healthcare environment.

• Individual and group activities integrated throughout, designed to promote communication skill, reflection and awareness
• Key communication challenges addressed – conflict, cultural variations, misunderstandings, ethical issues, communicating over distances, written documentation and electronic forms of communication including social networking sites
• Updated online evolve resources for lecturers and students at evolve.elsevier.com
• Updated illustrations

• New chapter focusing solely on electronic communication – the advantages and disadvantages plus strategies for appropriate use of social media
• New chapter exploring the importance of ‘one way’ documentation, professional writing and conduct
• New scenarios and activities – 49 scenarios present realistic situations and individuals that health professionals encounter, encouraging the reader to actively explore circumstances and needs

Table contents:

Section 1 The Significance of Effective Interpersonal Communication in the Health Professional

Chapter 1 Effective communication for health professionals

Chapter 2 The overarching goal of communication for health professionals

Chapter 3 The specific goals of communication for health professionals: 1 Introductions and providing information

Chapter 4 The specific goals of communication for health professionals: 2 Que

Section 2 Achieving Effective Communication by Developing Awareness within the Health Professional

Chapter 5 Awareness of and need for reflective practice

Chapter 6 Awareness of self

Chapter 7 Awareness of how personal assumptions affect communication

Chapter 8 Awareness of the ‘Person/s’

Chapter 9 Awareness of the effects of non-verbal communication

Chapter 10 Awareness of listening to facilitate Person/s-centred communicati

Chapter 11 Awareness of different environments that can affect communication

Section 3 Managing Realities of Communication as A Health Professional

Chapter 12 Holistic communication resulting in holistic care

Chapter 13 Conflict and communication

Chapter 14 Culturally congruent communication

Chapter 15 Communicating with Indigenous Peoples

Chapter 16 Misunderstandings and communication

Chapter 17 Ethical communication

Chapter 18 Providing healthcare by long-distance or remote communication

Chapter 19 Documentation: ‘one-way’ professional communication

Chapter 20 Electronic or absent-audience communication

Chapter 21 Person/s experiencing strong negative emotions

Chapter 22 Person/s in particular stages of the lifespan

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