(eBook PDF) Communicating for Success 2nd Edition – Digital Ebook – Instant Delivery Download

Product details:

• ISBN-10 ‏ : ‎ 1138700967
• ISBN-13 ‏ : ‎ 978-1138700963
• Author:  Cheryl Hamilton (Author), Tony Kroll (Author), Bonnie Creel (Author)

Table contents:

UNIT I BUILDING COMMUNICATION FOUNDATIONS

1 Getting Started in Communication

2 Using Perception to Understand Self and Others

3 Listening

4 Verbal Communication

5 Nonverbal Communication

 

UNIT II INTERPERSONAL AND SMALL GROUP COMMUNICATION

6 Building Interpersonal Relationships

7 Managing Interpersonal Relationships and Conflict

8 Communicating in Problem-Solving Groups

9 Becoming Effective Group Members and Leaders

 

UNIT III PUBLIC SPEAKING

10 Public Speaking: Getting Started

11 Selecting a Topic and Gathering Supporting Materials

12 Informative Speaking

13 Adding Visuals and Practicing Your Presentation

14 Persuasive Speaking

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