(eBook PDF) C21 Communicating in the 21st Century, 4th Edition by Baden Eunson – Digital Ebook – Instant Delivery Download
Product details:
- ISBN-10 : 0730315479
- ISBN-13 : 978-0730315476
- Author: Baden Eunson
Communicating in the 21st Century (C21) 2nd edition is the most comprehensive, flexible and affordable resource package ever developed in the field of communication in Australia. Significantly, it is an original work, not an adaptation of a US or UK text. Author Baden Eunson has drawn on decades of experience in education and industry, as well as building on the success of the first edition of this text, to deliver a total learning package. Comprehensive and highly referenced theory coverage is balanced with a wealth of practical skill activities, and it is written in a user-friendly, accessible style that is perfectly complemented by informative visual illustrations. Each of the text’s 22 chapters is a tightly structured learning unit based on specific objectives, and includes self-assessment tasks, ethical dilemma case studies, review questions and applied exercises. In addition, a further 8 chapters on specialised communication topics are available online. With well developed interpersonal and communication skills increasingly being demanded by employers in all industries in today’s competitive career market, C21 is the perfect tool for students, lecturers and professionals.
Table contents:
1 Communication today
2 Document design and graphic communication
3 Doing and using research
4 Letter writing
5 Reports and proposals
6 Online writing
7 Academic writing: the essay
8 Nonverbal communication
9 Interpersonal skills 1: emotional intelligence, self-talk and assertiveness and the cooperative principle
10 Interpersonal skills 2: listening, questioning and feedback, the Johari window and impression management
11 Oral communication
12 Argument: logic, persuasion and influence
13 Negotiation skills
14 Conflict management
15 Intercultural communication
16 Organisational communication
17 Public communication
18 Team communication
19 Communicating in meetings
20 Employment communication
21 Social media
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