(eBook PDF) Business Process Change: A Business Process Management Guide for Managers and Process Professionals 4th Editio

(eBook PDF) Business Process Change: A Business Process Management Guide for Managers and Process Professionals 4th Editio – Digital Ebook – Instant Delivery Download

product details:

• ISBN-10 ‏ : ‎ 0128158476
• ISBN-13 ‏ : ‎ 978-0128158470
• Author: Paul Harmon

Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.

• Covers Business Process Management Systems and the integration of process redesign and Six Sigma
• Explores how different process elements fit together, including the human aspects of process redesign
• Presents best-practice methodologies that can be applied and tailored to an organization’s specific needs
• Offers invaluable, detailed case studies demonstrating how these key methods are implemented

table of contents:

1. Business Process Change

Part I. Organization-Wide Concerns

2. Strategy, Value Chains, Business Initiatives, and Competitive Advantage

3. Understanding Your Organization

4. Business Architecture

5. Measuring Process Performance

6. Process Management

7. An Executive Level BPM Group

Part II. Process Level Concerns

8. Understanding and Scoping Process Problems

9. Modeling Business Processes

10. Human Performance Analysis, Automation, and Decision Management

11. Managing and Measuring a Specific Business Process

12. Incremental Improvement with Lean and Six Sigma

13. The BPTrends Process: Redesign Methodology

14. The Rental Cars-R-Us Case Study

Part III. Implementation Level Concerns

15. Software Tools for Business Process Analysis and Design

16. Business Process Management Suites

17. ERP-Driven Redesign

18. The Future of Business Process Management

people also search: 

what is the greatest barrier to successful business process change

sap business process change analyzer

business process change management

paul harmon business process change

business process reengineering and change management pdf

how to add business process in change set

change control process in business analysis