(eBook PDF) Business and Professional Communication: KEYS for Workplace Excellence 4th Edition – Digital Ebook – Instant Delivery Download
product details:
- ISBN-10 : 1506369596
- ISBN-13 : 978-1506369594
- Author:
Gain the knowledge and skills you need to move from interview candidate, to team member, to leader with this fully updated Fourth Edition of Business and Professional Communication by Kelly M. Quintanilla and Shawn T. Wahl. Accessible coverageof new communication technology and social media prepares you to communicate effectively in real world settings. With an emphasis on building skills for business writing and professional presentations, this text empowers you to successfully handle important work-related activities, including job interviewing, working in team, strategically utilizing visual aids, and providing feedback to supervisors.
table of contents:
PART I. BEGINNING COMMUNICATION PRINCIPLES
CHAPTER 1. BUSINESS AND PROFESSIONAL EXCELLENCE IN THE WORKPLACE
CHAPTER 2. VERBAL AND NONVERBAL COMMUNICATION
CHAPTER 3. LISTENING
PART II . ENTERING THE WORKPLACE
CHAPTER 4. RÉSUMÉS, INTERVIEWS, AND NEGOTIATION
CHAPTER 5. GETTING TO KNOW YOUR DIVERSE WORKPLACE
PART III . DEVELOPING IN THE WORKPLACE
CHAPTER 6. INTERPERSONAL COMMUNICATION AT WORK
CHAPTER 7. STRENGTHENING TEAMS AND CONDUCTING MEETINGS
PART IV. EXCELLING IN THE WORKPLACE
CHAPTER 8. TECHNOLOGY IN THE WORKPLACE
CHAPTER 9. BUSINESS AND PROFESSIONAL WRITING
CHAPTER 10. LEADERSHIP AND CONFLICT MANAGEMENT
PART V. PRESENTING IN THE WORKPLACE
CHAPTER 11. INFORMING AND PERSUADING
CHAPTER 12. SPEECH DESIGN
CHAPTER 13. DELIVERING A SPEECH WITH PROFESSIONAL EXCELLENCE
PART VI . SURVIVING IN THE WORKPLACE
CHAPTER 14. WORK–LIFE BALANCE
people also search:
You may also like…
Technique - Communication
Excellence in Business Communication, Fourteenth Global Edition Courtland L. Bovée – eBook PDF
