(eBook PDF) Applying Quality Management in Healthcare: A Systems Approach, Fourth Edition – Digital Ebook – Instant Delivery Download
Product details:
- ISBN-10 : 1567938817
- ISBN-13 : 978-1567938814
- Author: Patrice Spath
Applying Quality Management in Healthcare explores the principles of quality management and provides a variety of practical tools for real-world improvement and problem solving. Unlike many healthcare quality management guides, this book focuses on the systems that form the foundation of a high-quality health services organization. Readers learn which management practices are essential to advancing performance goals, making long-lasting process improvements, and providing the operational systems and tools needed for success.
Table contents:
Chapter 1 Quality Management Fundamentals
Chapter 2 Role of Policy in Advancing Quality
Chapter 3 Characteristics of Complex Systems
Chapter 4 Understanding System Behavior
Chapter 5 Visualizing System Relationships
Chapter 6 Establishing System Direction
Chapter 7 Setting Improvement Goals in Complex Systems
Chapter 8 Fostering a Culture of Collaboration and Teamwork
Chapter 9 Measuring Process and System Performance
Chapter 10 Using Data Analytics Techniques to Evaluate Performance
Chapter 11 Designing and Implementing Improvements
Chapter 12 Using Improvement Teams and Tools
Chapter 13 Making Healthcare Safer for Patients
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