Conflict Management: A Practical Guide to Developing Negotiation Strategies 1st Edition – Ebook PDF Instant Delivery – ISBN(s): 9780131193239,0131193236
Product details:
- ISBN-10: 0131193236
- ISBN-13: 9780131193239
- Author: Barbara A. Budjac Corvette
Appropriate Courses: Conflict Management and Negotiation. Becoming an effective negotiator is a universal skill that can benefit all. Unlike other books, Conflict Management explores how to develop this universal skill, using a very individual, personalised approach. Grounded in theory and research, it examines the psychological and sociological factors inherent in the negotiation process. It explores the complexities of negotiations, by looking at how conflict is related and how temperaments and personality traits impact the process. Filled with exercises, self-assessment tools, examples, and cases, the book links theory to practice and gives readers an opportunity to develop, practice, and perfect their own unique set of negotiation skills.
Table contents:
1. Defining Negotiation and Its Components
2. Personality
3. Conflict
4. Negotiation Style
5. Key Negotiating Temperaments
6. Communicating in Negotiation
7. A Note on Cultural and Gender Differences
8. Interests and Goals in Negotiation
9. Understanding the Importance of Perception in Negotiation
10. Effects of Power in Negotiation
11. Asserting Yourself
12. Principles of Persuasion
13. Rules of Negotiation and Common Mistakes
14. The Negotiation Process and Preparation
15. Alternative Styles, Strategies, and Techniques of Negotiation
16. Team Negotiation
17. Third Party Intervention
18. Using Your Personal Negotiating Power
19. Post Negotiation Evaluation
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