Communicating at Work Strategies for Success in Business and the Professions 12th Edition (eBook PDF) – Digital Ebook – Instant Delivery Download

Product details:

• ISBN-10 ‏ : ‎ 1260411990
• ISBN-13 ‏ : ‎ 978-1260411997
• Author: Jeanne Marquardt Elmhorst

Communicating at Work provides students with strategies that are rooted in current research and real-world best practices. With Communicating at Work, students will gain the tools they need to make informed and ethical decisions in face-to-face and virtual environments and to master practical skills and competencies necessary for succeeding and maintaining balance in today’s business world. Updates throughout the twelfth edition reflect the rapidly changing landscape of professional communication influenced by the visibility and connectedness of the mobile revolution.
Table contents:

Part One: Basics of Business and Professional Communication
Strategic Case: Sundown Bakery
1: Communicating at Work
2: Communication, Culture, and Work

Part Two: Personal Skills
Strategic Case: Omnicom Marketing
3: Listening
4: Verbal and Nonverbal Messages
5: Interpersonal Skills and Success
6: Principles of Interviewing

 Part Three: Working in Groups
Strategic Case: Museum of Springfield
7: Leading and Working in Teams
8: Effective Meetings

Part Four: Making Effective Presentations 
Strategic Case: Fresh Air Sports
9: Type of Business Presentations and Their Audiences
10: Developing and Organizing the Presentation
11: Supporting the Presentation
12: Delivering the Presentation

Appendix I: Interviewing Materials
Appendix II: Business Writing
Appendix III: Problem-Solving Communication
Appendix IV: Sample Presentations
Appendix V: Crisis Communication

Glossary
Index
People also search:

strategies for team success

why is effective communication important to career success

what are 10 tips for success in a career

ways to improve empowerment in the workplace

communicating at work 12th edition pdf