(eBook PDF) Critical Conversations for Patient Safety: An Essential Guide for Health Professionals – Digital Ebook – Instant Delivery Download
Product details:
- ISBN-10 : 148600427X
- ISBN-13 : 978-1486004270
- Author: Tracy Levett-Jones (Editor)
While a number of books address the concept of therapeutic communication, i.e. communication between health professionals and their patients, few extend this focus to include communication between health professionals, fewer still address the critical relationship between communication and patient safety. Critical Conversations in Patient Safety bridges that gap.
Table contents:
Section 1 Communication and patient safety
Chapter 1: The relationship between communication and patient safety
Chapter 2 An introduction to communication skills
Chapter 3: Key attributes of patient-safe communication
Chapter 4: Why do patients complain about how health professionals communicate?
Chapter 5: An historical and cultural overview of health professionals’ evolving team dynamics
Section 2: Improving interprofessional communication to promote patient safety and wellbeing
Chapter 6: Interpersonal communication for interprofessional collaboration
Chapter 7: Clinical handover
Chapter 8: Open disclosure
Chapter 9: Discharge planning and continuity of care
Chapter 10: Communicating to promote medication safety
Section 3: Improving therapeutic communication to promote patient safety and wellbeing
Chapter 11: Key attributes of therapeutic communication
Chapter 12: Communicating with older people
Chapter 13: Communicating with children and families
Chapter 14: Communicating with people who have a mental health problem
Chapter 15: Communicating with people who have communication impairment
Chapter 16: Communicating with Aboriginal and Torres Strait Islander peoples
Chapter 17: Communicating with people from culturally and linguistically diverse backgrounds
Chapter 18: Communicating with people about their spiritual needs
Chapter 19: Communicating with people who are angry or aggressive
Chapter 20: Communicating about end-of-life care and decisions
Section 4: Workforce issues and patient safety
Chapter 21: When whistle-blowing seems like the only option
Chapter 22: Creating safe healthcare organisations
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