(eBook PDF) Consumer Behaviour Asia-Pacific Edition by Wayne D. Hoyer – Digital Ebook – Instant Delivery Download

Product details:

• ISBN-10: 0170347222
• ISBN-13: 9780170347228
• Author: BLACKWELL

This is the first Asia Pacific adaptation of a US textbook that is well-recognised for its logical structure and good level of detail. This adaptation maintains the strong foundations of the US text while providing a range of local and international examples to engage students from diverse backgrounds. This Asia Pacific adaptation is designed to appeal to students from across the region. This visually-appealing and easy to read text takes a practical approach to help students apply consumer behaviour principles to their business and marketing studies. This text has many more case studies than the original US book, with case studies in every chapter and longer cases at the end of each part. This text will suit undergraduate students in second or third year, studying Consumer Behaviour, which is often a very popular elective. Courses have a high proportion of international students from Asian backgrounds (ESL), so this text is very much Asia Pacific rather than Australian.

Table contents:

PART I: INTRODUCTION TO CONSUMER BEHAVIOUR
1. Consumer behaviour and consumer research
2. How consumer analysis affects business strategy
PART II: CONSUMER DECISION MAKING
3. The consumer decision process
4. Pre-purchase processes: Need recognition, search, and evaluation
5. Purchase
6. Post-purchase processes: Consumption and evaluation
PART III: INDIVIDUAL DETERMINANTS OF CONSUMER BEHAVIOUR
7. Demographics, psychographics, and personality
8. Consumer motivation
9. Consumer knowledge
10. Consumer intentions, attitudes, beliefs, and feelings
PART IV: ENVIRONMENTAL INFLUENCES ON CONSUMER BEHAVIOUR
11. Culture, ethnicity, and social class
12. Family and household influences
13. Group and personal influence
PART V: INFLUENCING CONSUMER BEHAVIOUR
14. Making contact
15. Shaping consumers opinions
16. Helping consumers to remember

17. Consumerism and beyond consumption

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