(eBook PDF) Operations Management 3rd by Alex Hill – Digital Ebook – Instant Delivery Download
product details:
- ISBN-10 : 0230362907
- ISBN-13 : 978-0230362901
- Author:
Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world.
table of contents:
PART ONE: INTRODUCTION
1 Managing Operations
2 Operations Strategy
PART TWO: DESIGNING AND DELIVERING SERVICES AND PRODUCTIONS
3 Designing Services and Products
4 Delivering Services
5 Making Products
6 Location and Layout
PART THREE: MANAGING OPERATIONS
7 Managing Capacity
8 Scheduling and Executing Operations
9 Managing Inventory
10 Managing Quality
11 Managing the Supply Chain
PART FOUR: IMPROVING OPERATIONS
12 Improving operations.
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