(eBook PDF) Modern Human Relations at Work 11th Edition – Digital Ebook – Instant Delivery Download
Product details:
- ISBN: 0538481064, 9780538481069
- Author: Kathryn W. Hegar
As always, the original intent of the book remains paramount: to provide an up-to-date textbook for readers who are novices in the area of human relations or for practitioners with little formal training in the subject. For the eighth edition of Modern Human Relations at Work, approximately 20 percent new material was added, representing both new trends and additional information of important concepts previously discussed.
Table of contents:
Part One: INTRODUCTION.
1. The Nature of Human Relations.
2. Fundamentals of Motivation.
Part Two: THE SOCIAL SYSTEM.
3. Individual Behavior.
4. Group Behavior.
5. The Informal Organization.
Part Three: THE TECHNICAL SYSTEM.
6. Technology and People at Work.
7. Productivity and Quality Improvement.
8. Job Redesign and Job Enrichment.
Part Four: THE ADMINISTRATIVE SYSTEM.
9. Fundamentals of Leadership.
10. Developing, Appraising, and Rewarding Personnel.
Part Five: BEHAVIORAL EFFECTIVENESS.
11. Communicating for Effectiveness.
12. Managing Conflict and Change.
Part Six: LOOKING TO THE FUTURE.
13. International Human Relations.
14. Human Relations Challenges of the Future
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