(eBook PDF) Casino Management in Integrated Resorts – Digital Ebook – Instant Delivery Download
product details:
- ISBN-13: 978-1138097483
- Author: Desmond Lam
Casino Management in Integrated Resorts introduces students to the changing nature of casino businesses within the framework of an integrated resort or hospitality organisation.
In the new integrated casino model, casinos play an important role not only in revenue generation but in supporting the other amenities in the resort, including bars, restaurants, hotels and theme parks. This book brings readers up to speed with the challenges of managing a casino within this rapidly expanding gaming–leisure–tourism industry. It covers a range of essential topics, such as the basic psychology of casino gaming, the role and history of casinos within an integrated resort, staffing, floor design, table and slot game management, control and security, marketing and social impact.
Written in an accessible style, this book is suitable for readers with no prior knowledge of, or experience in, casino operations. It will be an essential introductory yet comprehensive resource for all those undertaking casino management courses.
table of contents:
1 Introduction
2 History of Gambling, Casinos and Modern Integrated Resorts
3 The Role of Casino in an Integrated Resort
4 Psychology of Gambling and Casino Gaming
5 Casino Floor Design, Servicescape and Service Quality
6 Basic Casino Operation Concepts
7 Marketing Casino Gaming
8 Social Impact of Integrated Resorts
Additional Article I
Additional Article II