(eBook PDF) Essential Interviewing: A Programmed Approach to Effective Communication 9th Edition – Digital Ebook – Instant Delivery Download
Product details:
- ISBN-10 : 1305271505
- ISBN-13 : 978-1305271500
- Author:
Table contents:
1. Programming a Foundation for Learning.
Stage I: LISTENING AND EXPLORATION: HELPING CLIENTS IDENTIFY THEIR EXPERIENCES, ISSUES, AND PROBLEMS
2. Attending Behavior.
3. Questioning.
4. Reflecting Content.
5. Reflecting Feeling.
6. Integrating Your Listening and Exploration Skills.
Stage II: CLARIFICATION: HELPING CLIENTS TO CLARIFY THEIR EXPERIENCES AND DEVELOP GOALS.
7. Confronting.
8. Communicating Feeling and Immediacy.
9. Self-Disclosure.
10. Interpreting.
Stage III: ACTION: HELPING CLIENTS TO TAKE ACTION.
11. Information Giving.
12. Structuring for Exploration, Clarification, and Action.
13. Enlisting Cooperation.
Stage IV: EFFECTIVE COMMUNICATION: FACILITATING CLARIFICATION, EXPLORATION, AND ACTION.
14. Putting It All Together
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